We are looking for team members that are humble, smart, and hungry.
Plus, they should enjoy busy days, are smarter than the average bear, and want to provide customer service that people tell stories about! Do you want to help us change the world and be something bigger than yourself? For the right person advancement to a position of responsibility is certainly possible. If that applies to you and you are interested in any of the following positions, please email your resume to info@LucasResearch.org. Good luck!
All positions are Full Time. We do not require any medical background or degree to work here, but it is no easy task to join us at Lucas Research.
We are definitely looking for someone with the right qualifications and competency to meet our high standards. However, it is even more important that our team be friendly, cooperative, motivated, and able to take on new responsibilities. We work as a team and support each other. It takes a very special person to become one of our stars. Besides very competitive pay scales, we offer:
- Absolutely non-smoking environment
- BCBS health insurance for team members
- Employer Matched Health Savings Account (HSA) for medical expenses
- Paid holidays
- 16 paid personal days off each year
- Uniforms, as applicable
- IRA employer match
- Subsidized corporate Sports Center Membership
- Pleasant working environment
- CME educational benefits (all of our medical team has been to ECU for a 5-day diabetes fellowship)
Clinical Research Associate
Our Clinical Research Associates may find themselves doing almost anything, they may back fill the Administrative Team if necessary, they may cover for a Clinical Research Coordinator who is out for an extended time. You will find them triaging patients, gathering medical history, replacing windshield wipers on a patient’s car, performing diagnostic procedures, ultrasounds, teaching patients, teaching another team member, reading to patients, renewing prescriptions, returning phone calls, relating instructions from the doctor to patients, and returning more phone calls. Research assistants support our medical providers and Research Coordinators doing whatever needs to be done, from drawing blood, entering data, unpacking boxes, or processing specimens. The Clinical Research Associate position is the path to becoming a Clinical Research Coordinator; however, the journey can take years. If the Admin Team is face of Lucas Research, then the Research Associates are the backbone. You up for a challenge?
Some of us are capable of doing multiple jobs in the office and also fill-in as needed. Our clinical staff rotate between providers and the support desk. Some of us are not doing the job we were initially hired to do; the point is that our stars needs to be flexible. Besides becoming an expert in diabetes, our clinical team learns to:
- Perform bone density testing
- Conduct continuous glucose monitors
- Administer IV Boniva treatments
- Train patients to use insulin pumps
- Assist with thyroid ultrasounds and thyroid nodule aspirations
- Blood drawing
- Use CLIA waived lab equipment
- Perform thyroid uptakes
- Patient education
- Help with clinical research studies
Our Administrative Coordinators may find themselves doing most anything on the business side of the practice. Customer service, scheduling appointments, directing internal communications, faxing, scanning, printing, making coffee, customer service, calculating. accepting payments, calming a patient, retrieving lunch for the team, returning lost items, returning phone calls, ordering supplies, opening the mail, planning activities, installing software, making a list twice, arranging schedules, updating social media, filing, updating documentation, checking-in patients, checking-out patients, organizing,… OK, you get the picture. The Administrative Coordinators are the first face our patient sees on arrival, and the last face the patient sees when departing; we like to say they are the face of Lucas Research. You will be allowed to do whatever you are capable of, short of practicing medicine. The Admin Team is one path to the Executive Team, but the journey can take years. Nothing worth having comes easy and this will be no exception.
Junior Executive and EntreLeader for Clinical Research Site
Rapid growth at Lucas Research (LR) has created a need for more leaders. We have grown from 25 to 40 Team Members in 2 years. The ideal Junior Executive candidate should possess highly refined organizational skills. Our current executive leadership is very strong on strategy and vision for the enterprise. Unfortunately, our founder and chief executive is weak in focus and organization skills. (it is OK, that same person is writing this job description). We need a leader to serve on the corporate leadership team and lead all operational aspects of the business. For the right person, advancement to the Executive Team is very possible.
Our corporate vision is that Lucas Research (LR) be the best job our Team Members will ever have, so that each Team Member feels wanted, cared for, and loved. Consequently, excellent self-awareness and people skills are necessities. Do not let our vision deceive you into thinking LR is a cushy place to work. We are intentional and hold each other accountable to very high standards. We feel that to be unclear is to be unkind, and we are very clear when necessary. This willingness to hold each other accountable is core to our team-oriented culture. In the
defense of the team, you will be required to have difficult conversations on occasions. We are looking for a person with an entrepreneurial spirit, a strong desire to be a lifelong learner, and a passion to serve people.
Ultimately an Executive must be able to:
1. See the desired future state of the business,
2. Engage the talent and resources necessary to reach that future,
3. Develop a strategy and implement the plan,
4. Measure the results and hold teams and individuals accountable, &
5. Adapt and adjust to refine the plan and reach the desired future state.
It is impossible to list every characteristic or skill necessary to be a successful Junior Executive and leader. We are, however, sure that with the necessary commitment and desire to serve your teammates, many individuals are capable of success. The question is, do you have a positive can-do attitude with determination to succeed at the highest level? Much of the road has already been cleared by those who have built Lucas Research to what it is today and your journey will be easier. You will not have to fight your leadership battles alone; you will have a team behind you. You will find that changing people’s lives can be a very fulfilling prospect. Are you up to the challenge?
Objectives of this Role
Build and maintain lasting relationships with all your teammates. Especially the Leadership Team, Executive Team, and chief executive. Make no mistake, while we are growing we are very small and behave like a family. If you are looking for purely a dispassionate professional relationship with your teammates, then we are not your type of people.
Coordinate internal and external resources and create necessary documentation to expedite workflows.
Manage communication between leadership and Team Members
Master current and future research projects and industry trends
Oversee and achieve organizational goals while upholding best practices
Daily and Monthly Responsibilities
Support and solve problems for Team Members, customers, patients, & research subjects.
Participate with the Executive Team to grow Lucas Research and achieve our vision.
Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
Participate in brainstorming, office activities, staff meetings and customer meetings,
researching and assisting with program development for existing customers and new
Skills and Qualifications
Bachelor’s degree in business or a related discipline, or convince us you have obtained equivalent experience in the real world.
4 years’ experience in leadership role reporting directly to senior leadership
Ability to have hard conversations with Team Members when necessary
Willingness to always learn and grow as a leader by attending seminars, reading
leadership books, listening to leadership podcasts.
Experience overseeing budgets and expenses Experience developing internal processes and filing systems
Previous leadership roles: campus, community or sports
Experience or exposure to customer service, sales, marketing, or business management
Strong communication and customer service skills
What a typical day will look like:
Attracting, developing and retaining the very best talent
Train and motivate team members
Communicate with all levels of the enterprise
Attend formal and informal meetings at all levels of the enterprise including with the chief executive. In a small business there is no typical day.
Uphold company standards and compliance practices to ensure a quality product
Support business development efforts
Coordinate with marketing
Support the Team to deliver customer service people tell stories about
Here are some reasons to work for Lucas Research:
You will start as a Team Leader
Your work will matter to your Teammates and customers
More responsibility and a variety of experiences
Opportunity to FAST TRACK up the career ladder
Learn from the innovators of the industry
Your success will be recognized
Excellent compensation and benefits
Work within an awesome atmosphere with some of the best people possible
You will be instilled with the value of hard work, ownership, and self-sustainability
If you only submit your resume you should not expect a reply. Your resume is only permission to play. Also send your LinkedIn profile, and a cover letter explaining why you feel you meet the requirements listed above. Send documents to Seth.Medlin@LucasResearch.org. Lucas Research is an Equal Opportunity Employer, providing EEO to all employees and candidates for employment.